Order Cancellation

• Orders can only be canceled within 24 hours of placement.
• Once the order is processed or shipped, cancellation is not possible.
• To cancel an order, please contact our support team at nutskartcbe@gmail.com.

Refund Policy

• Refunds are applicable only for defective or damaged products.
• Customers must provide an unboxing video as proof of damage.
• Once the claim is verified, a refund will be processed within 7-10 business days.

Exchange Policy

• Products can be exchanged only if they are received in a damaged condition.
• An unboxing video is mandatory to validate the exchange request.
• Exchange requests must be made within 48 hours of delivery.

Non-Refundable & Non-Exchangeable Items

• Opened or used products.
• Items without proper proof of damage (unboxing video).
• Customized or perishable products.

For further assistance, contact our customer support at nutskartcbe@gmail.com.